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Frequently asked questions

Get answers to all questions you have and boost your knowledge so you can invest and spend smarter.

Account

Getting Started on Zetom is pretty easy, You’ll need to provide a valid email as this is necessary to receive updates to your account. Kindly save your username and password as this would be necessary whenever you need to log into your account. A Google authenticator can also be setup for added account security.

You simply log into your account and click on the deposit section of your dashboard. You would be required to input the deposit amount and send your request. A payment gateway (wallet address, account number etc) would be generated for you up. Kindly post your deposit to the generated payment gateway. Kindly note that you would be required to carry out this process for every deposit individually as a new payment gateway is usually generated every other time

Withdrawals are carried out anytime during the week but preferably from Fridays to Sundays after the week’s trading activities. To withdraw you simply log into your account and click on the withdrawal section of your dashboard. You would be required to input the withdrawal amount, payment gateway (wallet address, account number etc) and send your request. It’s important to make sure your payment gateway is correct, to prevent a wrong payment gateway. Withdrawals can be carried out from Tuesday to Friday (preferably on Fridays). Weekly profit ONLY can be withdrawn for regular packages. While total sum withdrawal can apply for contract packages. Contact your Portfolio manager for more details on this.

Portfolio management concerns itself with the creation and handling of a collection of investments. The portfolio itself is a grouping of assets – it could contain anything from Beanie Babies to real estate. If you’re exclusively trading cryptocurrencies, then it will probably be made up of some combination of Bitcoin and other digital coins and tokens.

Regardless of your investment portfolio size, we will consult with you to figure out the services right for you.

Yes we do, depending on your choice of investment plan.

Affiliates

An affiliate in an investment organisation is an entity that is related to the organisation but does not have direct ownership. This relationship is typically established through a partnership, joint venture, or other form of agreement.

Having affiliates in Zetom can provide access to additional capital, expertise, and resources. It can also help to diversify the organisation's portfolio and increase its presence in different markets.

Yes, there are potential risks associated with having affiliates in an investment organisation. This risk can include exposure to legal and regulatory liabilities, conflicts of interest, and potential reputational damage.

The agreements between Zetom and its affiliates will vary depending on the specific arrangement. Common agreements may include joint venture agreements, partnership agreements, and licensing agreements.

Zetom ensures compliance with applicable laws and regulations by developing policies and procedures that outline the rights.

Security

Zetom has implemented a comprehensive security system that includes firewalls, antivirus software, intrusion detection and prevention systems, encryption, and multi-factor authentication.

Zetom has implemented a comprehensive security policy that includes employee security awareness training, background checks, access control systems, and periodic audits to monitor for suspicious activity.

Zetom has implemented a comprehensive data security policy that includes data encryption, secure data storage, data access controls, and regular audits to ensure compliance.

Yes, Zetom is compliant with all applicable data security regulations and is regularly monitored for compliance.

Zetom conducts security audits and reviews on a regular basis in order to ensure that its security measures are up to date and effective.

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